Terms and Conditions

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Terms and Conditions

Terms and Conditions of Hill View Cottage

Welcome to Hill View Cottage! By using our website or services, you agree to the following Terms and Conditions. Please read them carefully before making a reservation or using our services. These terms govern your use of our accommodation, website, and all related services offered by Hill View Cottage.

Booking and Reservation Policy

Room Reservations:

All bookings must be confirmed by providing accurate personal details, including your name, contact information, and payment details.

Payment:

A valid credit or debit card is required to guarantee your reservation. We accept all major cards, and full payment is required at the time of check-in.

Cancellation Policy:

Cancellations made 48 hours before the check-in date will receive a full refund. Cancellations made within 48 hours of the check-in date will incur a cancellation fee equivalent to the first night's stay.

No-Show Policy:

If you fail to arrive on the check-in date without prior notice, the full cost of the first night's stay will be charged.

Check-in and Check-out Policy

Check-in Time: 12:00 PM (Noon). Early check-in may be available upon request, subject to availability.

Check-out Time:

11:00 AM. Late check-out may be available, but additional charges may apply.

Use of Property

Guest Responsibility:

Guests are responsible for maintaining the condition of their room and the hotel's property. Any damage or loss caused by a guest will result in additional charges for repairs or replacements.

Non-Smoking Policy:

Hill View Cottage maintains a strict non-smoking policy in all rooms and public areas. A cleaning fee will be charged for any violations of this policy.

Pets:

Unfortunately, pets are not allowed at Hill View Cottage.

Code of Conduct

Respectful Behavior:

We ask all guests to maintain a respectful and courteous attitude towards staff and other guests. Any disruptive behavior may result in the guest being asked to leave without a refund.

Noise:

To ensure a peaceful environment, we request that guests keep noise levels to a minimum, especially during night hours.

Liability

Guest Property:

Hill View Cottage is not responsible for any personal belongings lost, stolen, or damaged during your stay.

Hotel Property:

Guests are responsible for any damage to hotel property caused by themselves, their companions, or visitors.

Amendments to Terms and Conditions

Hill View Cottage reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon being posted on our website. Continued use of our services after changes implies acceptance of the new Terms and Conditions.